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Practice Management

Loraine McLachlan

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration/Reception

Katherine Macnally 

Katherine provides an important link with the practice and is your initial contact point for general enquiries.  The receptionist can provide basic information on services and results and direct you to the right person depending on your health issue or query.  Receptionists make most of the patient appointments with the GP and the nurses.  They also perform other important tasks such as dealing with patient records, typing of referrals and general administrative work.

 

 

 
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